EDNA, your customer's post-purchase feedback chatbot.

Meet EDNA, your customer's post-purchase feedback chatbot.

Why do Fashion Brands prefer EDNA over feedback surveys, email survey forms, questionnaires, generic chatbots and chat services?

Get real customer insights on your products. EDNA collects accurate data on apparel and shoes.

Find EDNA on the Shopify app store, try it for free, get your feedback email campaign going in minutes.

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Real customer insights on purchased products

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Automated Feedback Collection

Gather customer feedback on product use & customer preferences, size & fit, in a mobile-friendly chat. Pre-made questions for fashion.

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Customer Feedback Dashboard

Analyse feedback in a visual dashboard to learn about product satisfaction on a category or item level for: shoes, pants, shirts, etc...

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Personalise it for your Brand

Customise the chatbot to your brand: chat banner, chatbot branding, colours, buttons, discount codes, or offers to make it your own.

Why Fashion Brands Prefer EDNA over generic feedback surveys?

💡 Edna knows what to ask. Pre-made questions specifically tailored to the fashion industry.

🚀 Quick to launch: Start your campaign with a template. Tailor it to fit in with your brand identity.

👩 Real User profiles: Turn distribution of answers from the user base into user profiles.

📈 Product reviews: statistics on product reviews, split into individual products and categories.

Why do you need accurate feedback from customers?

Get structured feedback

Pre-made answer options from more than professional review writers.

Understand product use

How often they use them, why and what their preferences are, what they like and dislike.

Target the right audience

EDNA facilitates customer targeting, per product.

Get richer data insights

on your product’s fit based on real customer experience and behaviour. Learn what size and fit your customers are really looking for on an item and category level.

Seamless integration

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Simple pricing that scales with your business' size


  • Collect Up to 100 reviews
  • Limited Dashboard Analytics (100 reviews)
  • Basic Support



  • Collect Up to 2000 reviews*
  • Limited Dashboard Analytics (2000 reviews)
  • Basic Support
  • CSV Export

$ 15

USD per month


  • Unlimited reviews
  • Full Dashboard Analytics
  • CSV Export
  • Custom Questions
  • Priority Support

$ 50

USD per month

Ready to get real customer insights on your products?

Get EDNA, the post-purchase feedback app from Shopify today.